Nephrology-Cloud’s Business Process Outsourcing (BPO) service uses a consultative approach. Together, we work with you and your staff to analyze and set specific KPIs for your practice. Our proven method guides you to achieve these goals and optimize your practice.
Increase Your Revenue and Get Paid Faster
Nephrology-Cloud Billing Services supplies the technology and the resources needed for you to increase your bottom line and reduce your workload. Our experts analyze your practice for RCM gaps and potential revenue opportunities.
You are matched with an experienced biller with vast Nephrology experience to perform all billing functions as well as recommend areas of improvement within the practice.
24/7 access to view and monitor the status of all claims from within the Nephrology-Cloud EHR.
All claims are reviewed and scrubbed, if needed, to ensure they are complete and accurate. Your dedicated biller(s) handles all follow-ups and tasks required to rework rejections as well as denials and zero-pays.
On a monthly basis, your biller presents monthly performance reviews and practice improvement implementation updates. Every aspect of your practice's financial health is reviewed and indexed against performance benchmarks.
Since signing up, we have a better picture of how the company is doing. We are seeing money a lot quicker. Old claims are being worked so our historic aging has improved by 40% -- much better than it has ever been. Our billing managers are incredibly good at what they do. Whether there is a posting error or a possible credentialing issue, we trust that they will go above and beyond to resolve any issues and figure out where the gaps are.
Tim Berglund, Director of Operations
Achieve Full Compliance with MIPS/MACRA Requirements with Confidence
CMS rules are continually changing. Together with your staff, we work to ensure your practice has the correct process in place to meet all federal compliance regulations.
Our experts analyze your practice’s strengths and identify opportunities for improvement. Using a multi-tiered process, we perform monthly audits on your practice’s compliance and manage the steps necessary to achieve continual performance improvement.
Dr. Gurpal Bindra
Increase the Visibility of Your Practice and Attract New Patients
Your online presence is something you cannot ignore. It is the first impression you make with most potential new patients and referring providers. Our dedicated and fast-acting team will fully manage and monitor every aspect of your digital footprint from responding to low star reviews to making sure your website appears at the top of search results for Nephrology in your area.
Through an automatic and integrated functionality that works directly with your provider’s schedule, your practice can proactively seek reviews from patients without increasing your workload. We perform monthly audits on your practice’s results as well as address any negative reviews in real time.
Ensure your practice's online presence is a professional, accurate and user-friendly experience for potential and established patients.
Customized to your practice, our SEO strategy works to increase your Search Engine Results Page rankings for various keyword combinations found on your website.
Bryan Friedman, MD
Ease the Stress of Everyday Tasks
As a Nephrologist, you work hard to grow your practice. But there may come a time that you or your staff need help in juggling the many tasks of managing a practice. Nephrology-Cloud can provide a virtual front desk assistant (VFDA) to help cover the growth of your practice or provide talent that is needed temporarily or on a full-time basis..
Sometimes patients may not confirm their appointment. Your VFDA can call patients on your behalf to ensure your schedule is up to date, safeguarding your provider’s time.
Prior to a patient’s visit, a patient’s insurance eligibility check may come back as ineligible. We can verify up to 48 hours in advance of your current patient appointment list and follow up on any bad returns.
To help you reduce patient aging, we call patients on your behalf to alert patients of their monetary responsibility for their upcoming visit, as well as request payments for any outstanding balances.
Before a patient comes in for an appointment, our VFDA can check the patient’s chart in advance to verify that any labs, authorizations, and referrals, including a patient photo, needed prior to the appointment are there.
Our VFDA can engage with patients prior to their appointment to ensure they can properly access the online appointment.
Sheila Smiddy, Practice Manager